Forget Lyft, Uber — call Fort Bend Transit

To register, schedule a ride or for more information on the transit system and its services, call 281-633-7433, (toll free 866-751- 8747). Or email the transit system at Transit@fortbendcountytx.gov.

Office Hours are 8 a.m. to 4:30 p.m. Monday through Friday. Public Transportation office is closed and services are not offered on county holidays.

Need a ride but low on cash? The Fort Bend Transit system will pick up Richmond and Rosenberg residents at their homes, businesses, hospitals and other locations in the future. And it will only cost $1 — $2 for round trips.

Transit executives have spent the past month unveiling the change to area civic and community leaders. Now they want to share the good news with residents. Presently, the transit system’s three shuttle buses stop at fixed locations on three different routes.

The buses will also deviate up to three-quarters of a mile away from one of the fixed routes to pick up residents at their homes, businesses, parks or other locations in Richmond and Rosenberg — known as “Six-Point Deviation Route.”

The transit system also offers riders a third option called “Demand Response.” It allows residents to call in and schedule a pick up from their homes or other locations up to a month in advance.

Over time riders simply gave up walking to the bus stops and called in and scheduled a ride, transit authorities explained. So the transit system executives decided to do away with the bus stops altogether and simply focus on the “Demand Response” program and pick up residents at their homes, businesses or other locations.

“We can help more people with our Demand Response program,” said Fort Bend Transit Director Perri D’Armond. “Our buses won’t be going from bus stop to bus stop anymore but directly to people’s homes or other prearranged locations.”

It’s easy to schedule a ride. Simply register with the transit system — basically, give them your name, address and phone number. Then schedule a ride at least 24 hours in advance and up to a month away. To be cost-effective and more efficient, the buses will pick up as many riders as possible, thus the need to schedule rides in advance.

“The Demand Response service allows us to provide more customer service than we are right now with the fixed-route service,” D’Armond said. “We come to you and pick you up and take you where you need to go. We will be able to pick up more people and help more people than we are right now by having our buses going around in circles from bus stop to bus stop.” 

Fort Bend Transit has been providing transportation services to Rosenberg citizens since 2015. Currently, Fort Bend Transit provides rides for approximately 52 people per day.

In May, Fort Bend Transit provided 2,742 trips to riders from Rosenberg. By focusing on the Demand Response program, a shared-ride service, D’Armond said the buses could accommodate more than 100 Rosenberg residents each day.

To register, schedule a ride or for more information on the transit system and its services, call 281-633-7433, (toll free 866-751- 8747). Or email the transit system at Transit@fortbendcountytx.gov.

Office Hours are 8 a.m. to 4:30 p.m. Monday through Friday. Public Transportation office is closed and services are not offered on county holidays.

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