I have written many letters to the Fort Bend Herald and complained and/or criticized when I did not approve of our local elected officials’ response or lack of on any number of topics.

Therefore, when one of them does something right, I must let you know.

I needed to speak to someone on council and was able to obtain phone numbers for Mayor William “Bill” Benton and my representative.

Within 60 minutes, I received a call back from the mayor and within 48 hours my problem was history.

I mean done, like done, toast.

No follow up or I will have someone get back to you.

It was done and resolved to my utmost satisfaction.

I have been critical of the mayor and no big fan.

However, Benton, thank you for getting involved and resolving my issue.

I greatly appreciate what you have done.

You certainly set a good example for our city employees to follow.

Walter Tappe


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